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Customer Service

Shipping & Delivery
Once your order has been paid, it may take up to 6 weeks to receive your product. If for any circumstances the item is no longer available, we will reach you via phone or email and will refund your order if you so desire.
Privacy & Security
Peru Import will not sell, rent or lease your personal information to others. Peru Import will not share your personal information with third parties.
Returns & Replacements
No refunds are accepted after product has been shipped. There may be exceptions made and these will be handled on a case by case basis. Please contact us if you have further questions or need assistance with your order.
Updating Account Information
Every client is given the chance to create an account at the time of checkout. We encourage for this to be done so customers are able to edit their information as well as have a record of their transaction online.